General
Announcements
- ★ Why it is important to upgrade from Windows 7 to Windows 10 and what you must do to move your PreSonus products over.
- ★ No Audio Input on Apple OS X 10.14 - Mojave
- Service Incident - Account Performance Issues - October 17, 2019
- New To PreSonus? Need Help with Registration, Activation, Installation or Upgrades?
- MyPreSonus Hardware Registration Update
- Installing Universal Control on Windows results in ccltext.dll as being flagged by Norton Antivirus
Compatibility Announcements
- ★ Windows 7 Support
- ★ Apple macOS X 10.15 Compatibility Statement
- ★ Apple iOS 13 Compatibility Statement
- Apple MacOS 10.14 (Mojave) and iOS 12 compatibility statement
- Apple Mac OS X 10.13 (High Sierra) and iOS 11 compatibility statement
- PreSonus Windows 10 Compatibility Statement
Contacting PreSonus Support
My.PreSonus.com Customer Account Portal
- ★ How Do I Completely Delete My.PreSonus User Account?
- ★ I have created a support ticket but not sure how to access the support ticket I created.
- ★ How do I change my user account password from within my PreSonus user account?
- New PreSonus User Account Creation - For the newest members of the PreSonus Family
- I am unable to locate my registered products in my user account
- I would like to un-register or remove a hardware device from my user account.