Reviewed Nov 2024
Table of Contents:
A. Owner's Manual
B. End of Service Notice and End of Firewire Support.
C. Supported Operating Systems
D. Required Adapters for Firewire to Thunderbolt *includes StudioLive 16.0.2 FireWire Versions
E. Disabled Firewire Drivers on Mac *includes StudioLive 16.0.2 FireWire Versions
F. Computer System-Audio playback
G. Setting up the StudioLive with Studio One
H. Wireless control with SL-Remote App for iPad
I. Firmware Update and Factory Reset
J. Learning References
K: Common solutions
L: Compatible firewire cards
StudioLive 16.0.2 FireWire owners should review this link, as we offer support for computer systems past where the classic firewire version ended.
Link: https://support.presonus.com/hc/en-us/categories/360005997971-StudioLive-16-0-2
A. Owner's Manual for StudioLive 16.4.2 and 24.4.2:
The PDF download of the Manual for the StudioLives can be found here:
B. End of Service Notice and End of Firewire Support - StudioLive 16.4.2 and 24.4.2
First released in 2008, these mixers led the digital mixer revolution—and we’re sad to see them go. Unfortunately, the DSP chips these mixers rely upon for Fat Channel processing are no longer manufactured, and once the existing stock is used up, we will be unable to acquire more.
This means that there are no longer any manufactured parts to repair these products.
Please also note that support for Firewire PreSonus products has ended with the release of Universal Control 4.0.
This is further detailed here:
C. Supported Operating Systems
Legacy support is available for Intel Based Macs up to macOSX 10.14.6 (Mojave) and Windows 10 using the Universal Control 1.7.6 release.
Universal Control 1.7.6 can be found, please locate your product.
Please note the StudioLive 16.0.2 is supported on Universal Control v3 but only on Intel Macs and Windows 10.
-Apple M1 CPU Compatibility
Apple has retired their old method of custom device driver support called Kernel Extensions (also referred to as KEXT files) in favor of a different way of supporting connected devices called DriverKit. Firewire KEXT files meant for Intel-CPU machines will not load on Apple M1-CPU machines.
-Windows 11 Compatibility
PreSonus is discontinuing support for device drivers for the FireWire products in Windows OS. Changes in the Windows 11 operating system prevent the device drivers for FireWire products from functioning as designed.
These devices will continue to be supported on Windows 10 builds 1703 to 21H1.
D. Required Adapters for Firewire to Thunderbolt
Firewire will not convert to traditional USB for audio processing.
Firewire will convert to Thunderbolt 2 or 3 using the recommended adapters.
-For Mac computers:
- Bilingual S800 to S400 FireWire cable.
- Apple's Approved Thunderbolt 2 to Firewire Adapter. While this is no longer online in the Apple store you may find some in a physical Apple store or online. Please ensure its the official Apple one if you are securing one online.
-For Windows computers with Thunderbolt support:
- Bilingual S800 to S400 FireWire cable.
- Apple's Approved Thunderbolt 2 to Firewire Adapter. While this is no longer online in the Apple store you may find some in a physical Apple store or online. Please ensure its the official Apple one if you are securing one online.
- StarTech's Thunderbolt 2 to USB-C adaptor.
If you wish to install a firewire card then please see this link.
E. Intel-CPU Mac Computers: Disabled Drivers after Installation
If your StudioLive is not showing on your Mac computer with OSX 10.13 or higher, please ensure that the Firewire drivers have not been disabled by your security preferences.
Here are instructions for re-enabling the drivers and also how to check if they have been disabled:
F. Computer System-Audio Playback
First, be sure to have Universal Control 1.7.6 installed to install the audio drivers.
Universal Control 1.7.6 can be found, please locate you product.
https://www.presonus.com/pages/support-documents-downloads
Your StudioLive will show as the "FireStudio" audio device.
-Windows and WDM instructions can be found here:
-Mac and Audio MIDI Setup instructions can be found here:
G. Setting up the StudioLive with Studio One:
First, be sure to have Universal Control 1.7.6 installed to install the audio drivers.
Universal Control 1.7.6 can be found here, please locate your product.
https://www.presonus.com/pages/support-documents-downloads
Your StudioLive will show as the "FireStudio" audio device in your recording software.
-Instructions for configuring Audio I/O for Studio One can be found here in section 7.3:
-Other popular DAWs are also supported and instructions can be found in section 2.4.
H. Wireless control with SL-Remote App for iPad
Your StudioLive will need to be connected to a supported computer via Firewire with Universal Control 1.7.6 installed. Universal Control 1.7.6 can be found by looking up your product,
Link: https://www.presonus.com/pages/support-documents-downloads
- Once connected, ensure your iPad and computer are connected to the same WIFI network.
- Then launch SL-Remote from the AppStore.
- Then assign permissions for the iPad from Universal Control in the StudioLive's "Setup" tab.
The StudioLive 16.0.2 FireWire does uses UC-Surface, more details can be found here.
I. How to update Firmware and Factory Reset:
-Updating Firmware:
You will need to update the StudioLive using a connected computer running Universal Control 1.7.6.
Universal Control 1.7.6 can be found, please locate you product.
With the StudioLive connected, from Universal Control's opening window choose "Settings" > "Check Firmware"
-Factory Reset:
You will need to update the StudioLive using a connected computer running Universal Control 1.7.6.
Universal Control 1.7.6 can be found, please locate your product.
https://www.presonus.com/pages/support-documents-downloads
With the StudioLive connected, from Universal Control's opening window choose "Settings" > "Factory Reset"
Shown here: StudioLive Classic - How to reset your mixer to Factory defaults - Factory Reset
StudioLive 16.0.2 FireWire factory reset instructions.
J. Learning References:
-Manuals and Documentation
These can be found on each product's PreSonus.com Product page:
-Knowledge Base
The StudioLive Classic Knowledge Base index has numerous articles and instructions for various use-cases and can be found here:
K Common Solutions:
If you are having issues with the StudioLive not showing a streamlined uninstall and reinstall of Universal Control may solve your issue.
One Windows 7/8,
> Disconnect the hardware from your computer.
> Hit the Windows Key
> Now type “View advanced system settings” and press return
> Click Environment Variables button.
> Click the New button for the top section on this window.
> For "Variable Name:" type this exactly.
devmgr_show_nonpresent_devices
> For "Variable Value:" enter a single number " 1 ".
> Click OK and couple times and then open the Device Manger.
> Click the View menu and check "Show Hidden Devices".
> Right click and Uninstall any "AudioBox", "PreSonus", "USB Audio Device" and or "Unknown Device" you see listed under any category.
> Restart your computer.
Then install Universal Control v1.7.6 or v3 as an Administrator and then retest.
L: Compatible firewire cards
==================================================================
Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/support for further assistance.
>How to create a support ticket<