Updated November 24, 2020
Before proceeding please be sure your firmware is updated on your respective StudioLive and Universal Control:
Whether you are using DAW Mode or simply creating a Control Network for your StudioLive and controlling Apps such as Universal Control/UC-Surface/QMIX,
It is important to be in the correct IP Addressing Mode to assure that your StudioLive has a correct IP address to make these remote connections.
Router Used = DYNAMIC
If your Network "Control" port of your StudioLive is connected directly to your Router's LAN port, you would need to have your IP Mode set to DYNAMIC.
This allows the mixer to accept IP address assignments from outside sources (your router).
This address will usually start with "192.168.xxx.x" or "10.xxx.xxx.x"
PLEASE NOTE: If you are in DYNAMIC IP Mode and see 168.xxx.xxx.x instead of 192.xxx.xxx.x as described above, your router is not seeing your StudioLive or is not assigning addresses dynamically- this is usually due to a fault Ethernet cable-
To troubleshoot, swap the cable and retest for a "192." or "10." IP address.
No Router Used (Direct Connection) = SELF ASSIGNED
If your Network "Control" port of your StudioLive is NOT connected to a router, you would need to have your StudioLive's IP Mode set to Static Self Assigned ("Self Assn" in UCNET).
This allows the mixer to assign itself an IP Address instead of looking outward (dynamically) for an address to be given.
This address will usually start with "168.254.xxx.x"
Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.