Updated Dec 2, 2020
Before proceeding please be sure your firmware is updated on your StudioLive and that you are using the latest Universal Control:
StudioLive Series III Console - Firmware Update
StudioLive Series III Rack mixer - Firmware Update
Universal Control:
https://legacy.presonus.com/products/Universal-Control/downloads
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This article is for Customers who would like retrieve their pre-loaded PreSonus FAT Channel Presets for their Series III products if they were deleted, moved, or missing.
There are two ways to retrieve the free Fat Channel Presets:
Option 1:
Perform a Factory Reset of your StudioLive Series III (Console or Rack version)
NOTE: Please BACKUP your Console before proceeding or you will lose your Projects/Scenes/Settings!! How do I create a Backup?
Here is how to Factory Reset your StudioLive Series III:
StudioLive Series III Console - Factory Reset
StudioLive Series III Rack - Factory Reset and Firmware Revert
After the reset you will likely need to re-update to the latest firmware:
StudioLive Series III Console - Firmware Update
StudioLive Series III Rack mixer - Firmware Update
Option 2:
If you are unable to perform a Factory Reset at this time:
The other option is to download the Presets (linked below as a ZIP) and then move them to your Presets Backup folder (Named "Fat") on your Computer,
Then use Universal Control to move them from the "Local" side to the "Mixer" side- copying the presets to the StudioLive in the process.
Please review the README that is included in the .ZIP file attached for further instructions/filepaths.
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Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.
>How to create a support ticket<