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Connecting Quantum series to Windows 10

[Article published March 10, 2020]

Windows 10 is the first Microsoft Operating System to fully support the Thunderbolt protocol.

Some computers have the ability to add a Thunderbolt option card while some already provide a dedicated port marked with the Thunderbolt logo. 

Thunderbolt 3 ports are completely backward compatible with Thunderbolt 2 and Thunderbolt 1* 

When installing an option card:

  1. The Thunderbolt option card must be compatible with the motherboard you are using it with. 
  2. Follow the manufacturer's instructions for proper installation.
  3. BIOS settings must be enabled to use Thunderbolt. (Some are on by Default)
  4. The option card firmware must be updated: https://thunderbolttechnology.net/updates
  5. Universal Control must be installed.
  6. Thunderbolt Software must be set to "Always Connect".

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Always_Connect.png

When using a built-in Thunderbolt port:

  1. BIOS settings must be enabled to use Thunderbolt. (Some are on by Default)
  2. The onboard chipset firmware must be updated: https://thunderbolttechnology.net/updates
  3. Universal Control must be installed.
  4. Thunderbolt Software must be set to "Always Connect".

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Power Plan

Universal Control offers the ability to disable C-states from within the program. The previous method can be found here: https://support.presonus.com/hc/en-us/articles/360028620552-Pops-and-Clicks-on-Windows-10-with-Quantum-Series

To access the power profile from within Universal Control, click Settings\Options...\General to select "Enable optimized PreSonus power plan for Thunderbolt Audio Streaming"

power_Plan.png 

For Articles Related to Thunderbolt 3 Adapters and backward compatibility see:

https://support.presonus.com/hc/en-us/articles/360040368472-Connecting-Quantum-Quantum-2-or-Quantum-4848-to-Quantum-2626

https://support.presonus.com/hc/en-us/articles/360040365252-Connecting-Thunderbolt-with-Quantum-2626

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