Published October 17, 2016
Q: Is my PreSonus software and hardware compatible with Mac OS X 10.12 Sierra?
Hardware and Control Software
Universal Control v1.8.1 or later with:
- StudioLive 32.4.2AI
- StudioLive 24.4.2AI
- StudioLive 16.4.2AI
- StudioLive RM32AI
- StudioLive RML32Ai
- StudioLive RM16AI
- StudioLive RML16Ai
- StudioLive AR16
- StudioLive AR12
- StudioLive AR8
- Studio 192 (please read this notice about macOS12 and Studio 192)
- Studio 192 Mobile (please read this notice about macOS12 and Studio 192)
- AudioBox 1818VSL
- AudioBox 44VSL
- AudioBox 22VSL
- AudioBox iOne
- AudioBox iTwo
Universal Control v1.7.4 (with Virtual StudioLive) with:
- StudioLive 24.4.2
- StudioLive 16.4.2
- StudioLive 16.0.2
- FireStudio Project
- FireStudio Mobile
- Firmware v9203 when used by itself or in conjunction with a StudioLive RM/RML Series Mixer
Known Issue: Universal Control Version 1.7.2 and older WILL NOT work with Mac OS X 10.12 or 10.11, you MUST upgrade to version 1.7.4 available on the download page for your product.
NOTE: If you have upgraded to 10.12 Sierra from a previously installed OSX version, instead of a clean install, and you are experiencing problems with your StudioLive Classic or FireStudio device; we recommend doing a full manual uninstall of Universal Control 1.7.2 and a new install of Universal Control 1.7.4+.
See here for StudioLive Classic: http://support.presonus.com/entries/119040-How-do-I-Uninstall-Reinstall-my-device-drivers-for-the-StudioLive-on-a-Mac-
- FaderPort with firmware v.1.3.8
- Note - FaderPort already ships with 1.3.8 firmware, so there is no need to update it.
AudioBox Series Running Class Compliant with no driver / control software installed:
Universal Control 1.8.1 (or higher) will provide firmware update options
- AudioBox iTwo
- AudioBox iOne
- AudioBox USB
If you have AudioBox VSL software installed, please be aware that due to changes starting in Mac OS X 10.11 El Capitan, AudioBox VSL control panel will not pass audio (i.e. no audio input, no meters, no audio playback from system).
Refer to these articles on how to setup the AudioBox 1818VSL, 44VSL or 22VSL with your system:
SL Room Control 1.0.28178 with:
- StudioLive 328AI
- StudioLive 312AI
- StudioLive 315AI
- StudioLive s18AI
Software Applications (minimum version):
- Studio One 3.3.1
- Studio One 2.6.5
- Notion 6.0.409
- Notion 5.2.380
- Progression 3.1.374
- Room Control 1.0.28178
- Capture 2.2.39252
In the event that you update to macOS Sierra in the next several days, there is always a potential that you may experience some issues. These may be similar to those that we may also note; as we work to fully quantify this new OS with our equipment. Should this become an issue for your daily operations, utilizing PreSonus products (recording, studio work or performances), please revert back to the previous operating system you were originally working with.
For customers running Studio One 3 Professional, Studio One 2 Producer / Professional or Notion 5 or 6 who may not be using a hardware solution from PreSonus, please check with the hardware vendor for the audio interface that you are using to see their compatibility statement.
For customers running 3rd Party Plug-ins with Studio One 3 Professional, Studio One 2 Producer / Professional or Notion 5, please check with the software vendor for your plug-in for their compatibility statement.
PLEASE NOTE: As a rule of thumb, especially when working in a recording studio environment or while in the middle of a digital audio recording project, it is never advised to make major changes to the recording environment. These changes include such things as updating your drivers, updating software versions, and especially updating your operating systems. One should never make such major changes to their recording environment until you have completed said projects. Once you have a gotten to a safe point, it would then be advisable to take the time to back up and/or make an image of your computer as a precautionary safeguard should anything bad occur during the update/upgrade process. Once this step is completed, it is a good time to do some intel gathering. Please take a moment and check in with us via http://support.presonus.com/forums/20979760-Announcements to see if there are known issues, issues currently being addressed and look for a comprehensive compatibility statement article released to inform everyone about how Sierra interacts with our products. Once you have checked and double-checked that you are free and clear of known compatibility issues or bugs, it is fair to assess that you can update and upgrade your system.
This rule of thumb is commonly known as "One of the First 5 Rules of the Studio".
To report any issues, please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.