Knowledge Base


Studio One 3 won't launch on Windows 7 SP1

Studio One 3 was developed for Windows using the latest updates available from Microsoft.

If you run into an error like this one when launching Studio One: 


This means that your system does not have all the latest updates from Microsoft installed. 

To remedy this open up your control panel by clicking on the Windows Logo and click where it say "Control Panel"


then select  System and Security,


then select Windows Update. 


then click on the button that says Install Updates.


(note the size of updates you need may vary from the number shown in the example). 

Note that the update in particular that is required is found on the below Windows KB Article:

Platform Update for Windows 7


Windows will need to be restarted when updates have completed.


After the system restart, go back to the Windows Update Screen to see if more updates are needed.

Repeat the update process until you see this screen.


Now you can go back and launch Studio One 3 successfully. 

Note if you're having problems getting Windows update to work or you get further errors that Windows Update is not functioning, please go back to where you purchased the computer for assistance, contact Microsoft or consider posting a question to the Community Forums for suggestions on how to resolve the update issue on your system. 



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