Published July 2, 2021
Playing audio from YouTube is one of the simplest way to ensure that your AudioBox is functioning.
Throughout the course of a technical support ticket you may be requested to play back some basic system audio such as YouTube through your AudioBox.
Please ensure your AudioBox is connected to your computer with a USB cable and ensure that the red power light on the front of the unit is illuminated.
For Mac Computers:
1. On the bottom of your screen you should see the System Preferences icon, click on it.
2. Then click on the Sound icon.
3. Click on Output and then select AudioBox USB 96.
4. Then open YouTube and play a video from the PreSonus Channel (Don't forget to like & Subscribe!) Ensure that the volume is at maximum as highlighted in the screenshot below.
5. Then connect your speakers to the rear of the AudioBox (Left & Right Main out)
6. On the AudioBox check that the Mixer knob is at least half ways or more to the right towards playback and slowly turn up the Main volume until you hear audio.
7. If you are using Headphones then please ensure that your headphones are connected to the rear of the Audio box and slowly turn up the headphone knob until hear Audio.
For PC Computers
1. To get started using your AudioBox USB 96 on PC you will need to download Universal Control for your operating system here. Once you have it installed you should see the AudioBox 96 as a device in Universal Control.
2. Right click on the small speaker icon in the bottom right corner of the screen and select 'Open Sound Settings.'
3. You will then need to choose 'Speakers (AudioBox USB 96)' as your output and Input device. Your AudioBox USB 96 is setup as the default playback device for your computer's operating system.
4. Then open YouTube and play a video from the PreSonus Channel (Don't forget to like & Subscribe!) Ensure that the volume is at maximum as highlighted in the screenshot below.
5. Then connect your speakers to the rear of the AudioBox (Left & Right Main out)
6. On the AudioBox check that the Mixer knob is at least half ways or more to the right towards playback and slowly turn up the Main volume until you hear audio.
7. If you are using Headphones then please ensure that your headphones are connected to the rear of the Audio box and slowly turn up the headphone knob until hear Audio.
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Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com for further assistance.
>How to create a support ticket<