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ATOM Pad: Firmware Reset

Screenshot_2022-12-15_at_11.39.17.pngPublished July 16th, 2021

Updated May 20, 2022

 

During the course of a support ticket, you may be asked to reset the firmware on your ATOM Pad Controller. Alternatively you may need to factory reset your ATOM Pad Controller if it is behaving unexpectedly for example.

 

To reset the firmware on the ATOM Pad first, disconnect the ATOM from your computer. Next, hold down the 'Setup' button and reconnect it. No pads will illuminate on the ATOM. 

 

ATOM_Pad_Setup.jpg

 

 

Next, click on the ATOM icon in Universal Control. Universal Control should now ask you to update the firmware. 

 

Screenshot_2022-12-15_at_11.39.17.png

 

 

Each pad will illuminate green as the firmware update progresses. Universal Control will notify you when the update is complete. 

 

Screenshot_2021-07-16_at_14.48.20.png

 

 

That's it, you're done!

 

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Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com for further assistance.

>How to create a support ticket<

 

 

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