Knowledge Base


Why do I hear drop outs while listening to audio?

Ceres BT speakers will store two paired devices in memory at a time, this is so devices that were previously paired can reconnect when prompted to do so by their users. However some mobile devices like iOS phones or iPads always scan for Bluetooth connection when Bluetooth is turned on and running in the background. Any device that has an automatic BT connection searcher on mobile or computer devices may try to automatically connect to the Ceres BT speakers because it had been previously paired, but are now not directed by the it's owner. When this occurs, you may hear a drop out in the audio as a result. This attempt to complete the automatic pairing process will stop after about 30 seconds if left unattended. 

Please note, that this is a by product of Bluetooth itself, not the Ceres BT design, Bluetooth does not allow more than one device to be paired and streaming at the same time, thus this anomaly will occur each time another previously attached BT device comes into the radius of the Ceres BT speaker. 

Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request
Powered by Zendesk