Knowledge Base


How Do I Create a Mac System Profile for Tech Support?

You can help our tech support agents to help you better by providing us with your Mac's System Profile when you submit a support request.  The System Profile is most helpful when your PreSonus hardware is connected to your Mac while you're creating the profile -- so be sure to do that.

OS X 10.10 Yosemite

 > About This Mac > System Report
File > Save

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks

 > About this Mac > More Info > System Report
File > Save


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