- If you are using a Mac running OS X then please send a System Profile instead:
http://presonus.zendesk.com/entries/27935814-How-Do-I-Create-a-Mac-System-Profile-for-Tech-Support- - Press [WinKey]+R to bring up 'Run'.
- Type 'msinfo32' without quotes. Press the [Enter] key.
- Click File > Save
- Choose the Desktop
- Type your name for the filename
- Click Save
- E-mail this file
