Knowledge Base


AudioBox VSL Series: Problems with Camera on iMac


Please Note: This article pertains to an older product line and older computers.  This issue may not apply to current systems.  


With some Apple i-Mac computers, the camera will stop working with the AudioBox VSL series interfaces connected. The power structure of some i-Macs draws power for the camera on the USB bus. Therefore some devices shared on the same bus may not work correctly (or at all). 


Two options are available if this occurs to your system:

  1. Use an externally powered USB hub for the USB connection on the AudioBox VSL Series.
  2. Turn off your camera



Please contact PreSonus Technical Support by creating a Support Ticket at for further assistance.

>How to create a support ticket<



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