Published February 15, 2017
The Muse Receptor Qu4ttro and Trio will not work with the 1818VSL updated with new firmware. You will need downgrade to the previous firmware.
Muse has posted a statement about this issue on their forums
Please follow these instructions for downgrading the firmware
OS X:
- Quit the AudioBox VSL application if it is running
- Locate the AudioBox VSL application in the Applications folder and move it to the Trash
- Download and install AudioBox VSL 1.2
- After rebooting your Mac, launch the AudioBox VSL from the Applications folder.
- You will be prompted to update the 1818's firmware. This will load the older firmware on device. Once this is complete your AudioBox 1818VSL will be ready to connect to your Receptor.
Windows:
- Power off your 1818VSL.
- Open C:\Program Files\PreSonus\Audiobox (or ..\AudioBox VSL).
- Run the "Uninstall" file and complete the uninstall wizard. Next, run the "unins000" file and complete the onscreen wizard.
- Download and install AudioBox VSL 1.2
- Power on the 1818VSL when prompted to do so by the installation wizard.
- After rebooting your computer, allow any 'Found New Hardware' wizards to complete and then launch the AudioBox VSL application.
- You will be prompted to update the 1818's firmware. This will load the older firmware on device. Once this is complete your AudioBox 1818VSL will be ready to connect to your Receptor.
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Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com for further assistance.
>How to create a support ticket<