Knowledge Base


Quantum: Which Thunderbolt adapter will work on my Windows PC system with Thunderbolt 3?

Published June 26, 2017

Updated May 24, 2021


Newer Thunderbolt motherboards (and laptops) are Thunderbolt 3 which uses the USB-C type connector. To connect this to Quantum (or other Thunderbolt 2 devices), we recommend using the StarTech Thunderbolt 3 to Thunderbolt 2 Adapter. 

We do not recommend using the Apple Thunderbolt 3 to Thunderbolt 2 Adapter on a PC Desktop / Laptop as it may not work. 

In our tests using a Gigabyte Motherboard with USB-C, the Apple Adapter worked. However using a late model Dell XPS 13 laptop, the Apple adapter did not work. In both cases, the StarTech Adapter worked. 

Find out more information about the StarTech Thunderbolt 3 Adapter here from their site



Please contact PreSonus Technical Support by creating a Support Ticket at for further assistance.

>How to create a support ticket<



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