Knowledge Base


Studio One 6: Missing .dll error message with regards to the C++ Runtime Environment

If you receive an error message in Studio One 6, similar to the one in the image below, please follow these troubleshooting steps:



Please do the following:

  1. Make sure that you have installed all of your updates for Windows.
  2. Open Windows Control Panel > Add/Remove Programs.
  3. Select 'Microsoft Visual C++ 2015-XXXX Redistributable (x64),' and choose [Uninstall].vcRuntime5.png
  4. When the Uninstaller window appears, choose [Repair], NOT Uninstall.vcRuntime2.png
  5. Restart your computer, run Studio One.

If the issue persists, install the universal redistributable for the C++ Environment from the following link:

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