Knowledge Base

Follow

StudioLive Mixers - How do I reset my access code for UC-Surface?

Reviewed Feb 26, 2021

Before proceeding please be sure your firmware is updated on your StudioLive and that you are using the latest Universal Control:

StudioLive Series III Console - Firmware Update

StudioLive Series III Rack mixer - Firmware Update

Universal Control:

https://www.presonus.com/products/UC-Surface/downloads

==============================================================

If you have changed the Access code for your StudioLive in UC-Surface/Universal Control, and you do not remember the code- you will need to factory reset the StudioLive in order to reset the access code to the default "12345".

 

Please note, a factory reset will erase all User-settings from the StudioLive-

 

After the reset, reconnect to your StudioLive and you will be able to login with the default "12345" access code.

After entering the access code, set the "Mix:" dropdown to "FOH" for full control over your StudioLive.

 

Then choose "Change Access Code" if you wish to set a new one.

==================================================================

Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.

>How to create a support ticket<

 

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk