Knowledge Base


StudioLive Mixers - How do I reset my access code for UC-Surface?

Reviewed Feb 26, 2021

Before proceeding please be sure your firmware is updated on your StudioLive and that you are using the latest Universal Control:

StudioLive Series III Console - Firmware Update

StudioLive Series III Rack mixer - Firmware Update

Universal Control:


If you have changed the Access code for your StudioLive in UC-Surface/Universal Control, and you do not remember the code- you will need to factory reset the StudioLive in order to reset the access code to the default "12345".


Please note, a factory reset will erase all User-settings from the StudioLive-


After the reset, reconnect to your StudioLive and you will be able to login with the default "12345" access code.

After entering the access code, set the "Mix:" dropdown to "FOH" for full control over your StudioLive.


Then choose "Change Access Code" if you wish to set a new one.


Please contact PreSonus Technical Support by creating a Support Ticket at for further assistance.

>How to create a support ticket<


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