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No Audio with Ceres 3.5BT or Ceres 4.5BT Speakers

No Audio with Ceres 3.5BT or Ceres 4.5BT Speakers

 

When sending audio to your speakers you must remember that there may be multiple volume levels to check to make sure audio is flowing.

For Mobile Devices:

1) Ceres BT Speaker volume is up

2) Mobile device volume is up

For Computers:

1) Ceres BT Speaker volume is up

2) Computer volume is up

3) Source (media player, Youtube or embedded media player) volume is up.

Suggestions:

We suggest turning the volume on your Ceres BT speakers to 9 o’clock first, then adjusting the volume levels of your other devices / media players. Too much volume can sound distorted and/or may hurt your speakers.

Once you’ve established audio is flowing you can adjust the volume level for each device or program to fit your needs and ensure clean audio is playing.

 

Dec 22, 2020

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If the issue persists, please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.

>How to create a support ticket<

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