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Fender Studio Pro+ Frequently Asked Questions...

Can I invite non-Fender Studio Pro+ members to a workspace?

Yes. All they need to do is create a new MyFender account at https://my.fender.com/

Will I still be able to use my software if I don't connect to the internet after 30 days? 

You must connect to the internet at least once every 30 days so that Fender Studio Pro and Notion can verify that the membership is still active. The software will deactivate if it is unable to connect to the internet within 30 days. The software will automatically reactivate upon launching it, once it is able to connect to the internet.  
***If you are going to be offline, simply open Fender Studio Pro and go to Help>About Studio Pro (Windows) or go to Studio Pro>About Studio Pro (macOS) and click the link for "Update Now."  This will update your license.  

 

What happens if I choose to cancel my Fender Studio Pro+ membership?

If you cancel your Fender Studio Pro+ membership, you will no longer have access to the software such as Fender Studio Pro, Studio One Professional, and Notion. Before you cancel, check your songs and projects PreSonus and Fender plug-ins (Ampire, Channel Strip Collection, Fat Channel XT, etc), as well as add-ons like the Spark Collection sample packs, and Tom Brechtlein drums... just to name a few. You will unfortunately lose these products as well. 
Also, make sure you download any files uploaded to your workspaces here. Once your membership is canceled, you will no longer have access to your files.
***Once a Fender Studio Pro song is saved in a later version of Fender Studio Pro, it can no longer be opened in previous versions.  For example, if you save a song in Fender Studio Pro, you will not be able to open that song in Studio One Pro 7 or below.

 

How do I cancel my Fender Studio Pro+ membership?

 

1. Go to my.fender.com and log in.

2. Click on the three-lined icon at the top right-hand corner of the page, next to your avatar.  Click on “Membership & Billing” in the menu that appears.

3. Within this section of your account, select "Cancel Membership"

How do I reactivate a Fender Studio Pro+ membership if I previously cancelled?

When you are ready to come back, you can reactivate by purchasing a new membership at https://www.fender.com/pages/fender-studio-pro-subscription-details  or by logging in to your my.fender.com account and selecting "reactivate".


 

How do I manage my activations for Fender Studio Pro+?

  1. Go to my.fender.com and log in.
  2. Click on the three-lined icon at the top right-hand corner of the page, next to your avatar.  Click on "My Subscriptions" in the menu that appears.
  3. Within the “My Subscriptions" section of your account, you can manage or remove any unwanted activations. 
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