Published 12-03-18
Updated 5-30-24
What’s Needed:
- EarMix16M
- A computer** (Mac or PC) with the lastest Universal Control software (v2.8 or higher)
- Firmware update file (provided inside your product registration on my.presonus.com)
- Standard Ethernet (Cat5e/6 cable) and a router (optional).
**Note: If you’re computer does not have an ethernet port (newer MacBooks, etc), then you will need a compatible USB / Thunderbolt to Ethernet adapter for your system.
Connecting the Earmix16 to your computer:
Connecting with a Router:
Simply connect both the EarMix16M and the computer to the router using Ethernet cables. If you are using WiFi on the laptop, then it is possible to only connect the EarMix16M using Ethernet, then use WiFi on the Laptop to connect to the Router.***
In most cases, it may be easier to hard-wire both the computer and EarMix to the router directly.
Direct Connection:
For a direct connection using Static Self-Assigned IP’s, simply connect the EarMix16M to your computer using a standard Ethernet (Cat5e/6) cable. Both the EarMix16M and your computer should assign itself an IP in the same Subnet and Range automatically.
To ensure IP's are in range, see next section. Otherwise, skip further down for update instructions.
Verifying your computer's IP Address
macOS / OSX
For macOS users, navigate to your Network utility. (Finder>Applications>Utilities>System Preferences>Network)
You should see a list of available network adapters on the left side of the utility. Once you have connected the Ethernet cable between the computer and switch, macOS should eventually establish a Self Assigned IP Address. This is because no DHCP (ie, Router) is available to assign an IP for it. The adapter will have an Orange or Yellow color dot indicating this status.
Windows PCs
For Windows users, use the following steps to verify your IP address.
- Press [Windows Key] + [R]
- Type ‘cmd’ in the text box and press Enter
- In the Terminal window, type ‘ipconfig /all’
- You will then see a list of information for your Network Adapters. Locate the IPv4 IP address line for the Network Adapter you are using to connect with.
- When making a direct Ethernet connection, your adapter should self-assign with an IP of [ 169.254.*.* ]
Note: The asterisk is numbers that the adapter will set. Just make sure the first two sets of numbers match.
Updating the Firmware via UC:
Step 1 - Once everything is wired up and powered on, the UC Launch Panel will display EarMix unit(s). To update, first you must click on the device icon with your cursor.
Step 2 - Next, select the Menu icon in the top left corner and then select Settings.
Step 3 - Next, select Update Firmware... (If Update Firmware is greyed out and cannot be selected, you will need to return to step 1 and select the EarMix first.)
Step 4 - When you click this button, UC will ask you to find the firmware file you downloaded. Make sure this file has been extracted from the compressed file that is downloaded from your my.presonus.com account, otherwise UC will not accept the file.
Step 5 - Once the file is accepted, the update process will start automatically. Usually takes about 1-2 minutes. After completing, the unit will restart itself.
Step 6 - You can verify the update was successful by waiting for UC to display the unit again. The firmware version will be listed in the bottom left of the UC launch panel.
TROUBLESHOOTING TIP: If the firmware does not ‘update,’ apply the process again. In some very rare cases, the units won’t update on first try.