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Why am I getting a Code 100 error on Universal Control?

Published: Oct 8th, 2024

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This error will appear when you attempt a update on your mixer with no valid network connection on the connected computer/device. 

Please ensure your connected device has a valid network connection. 

Please see the following knowledge base article to update your StudioLive console.

Link: https://support.presonus.com/hc/en-us/articles/115000957983-StudioLive-Series-III-Console-Firmware-Update

Video on SD update: https://www.youtube.com/watch?v=QXdca_vWSfQ

Video on Universal Control update: https://www.youtube.com/watch?v=UJ0LtJJhN_U

Please see the following knowledge base article to update your rack mixer.

Link: https://support.presonus.com/hc/en-us/articles/115004855963-StudioLive-Series-III-Rack-mixer-Firmware-Update

 

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Please contact PreSonus Technical Support by creating a Support Ticket at My.PreSonus.com/Support for further assistance.

>How to create a support ticket<

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