For Studio One Pro 7 users requesting an activation reset request, you can manage your own activations from within your My.Presonus.com account.
Log into your https://my.presonus.com account.
- Select the [Products] menu tab.
- Select the [Recording Software] button in your user account to view your registered software listings. Locate Studio One Pro 7 in the list.
- Clicking either the Studio One icon, or the
arrow, will open the Studio One product page.
Below is the Studio One page in your account. Once you have clicked on the registered software in your account, you will see a link to manage activations as illustrated below:
- Press the [Manage Activations] button.
The Manage Activations box will pop up which allows you to remove old activations to make room for new activations. You can do this without the need to contact Technical Support.
Simply press the [Remove] button for the license you want to deactivate.
- Press the [OK] button to confirm the removal of the activation.
For Studio One PRO+ subscribers.
Managing activations are performed in your Studio One Pro+ account page:
Studio One Pro+: Account (presonus.com)
1. At the top of your account, click on the hamburger icon next to your avatar.
2. Then choose Membership & Billing
3. On the page that opens, you will see your activations. You can remove one or more to free up activations there.