Knowledge Base


Why Can't I Install NI Komplete 7 on OSX 10.10 Yosemite?




A: It is not compatible with OSX Yosemite.

Native Instruments made some updates to their effects plugins in the past year. NI recently released several statements addressing Komplete Players 1-7's compatibility with OSX Yosemite. In the conclusive statement addressing this issue, NI states "KOMPLETE 7 and earlier versions of KOMPLETE (including versions of KOMPLETE ELEMENTS) are not supported on Mac OS 10.10 Yosemite (and forthcoming versions of OS X)".


KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac)

Mac OS X (10.10) Yosemite Compatibility News

On January 17, 2014 PreSonus released the following statement:

*Current PreSonus customers who have already registered Studio One and may be upgrading, may already have a Native Instruments key for Komplete Players 7 (Artist) or Komplete Elements 7 (Producer and Pro). If you would like to upgrade your version of Komplete Players/Elements, you will need to install the latest version of the Players found at: This will upgrade your version 7 software to version 8. 

NOTE: If you have not created an account with Native Instruments, please do so now.

Creating a Native Instruments Account

• Go to:

• Click on the login link on the upper right hand corner of the site and choose "Create Account".

• Enter your credentials and hit Create.

• Look in your email for your username and password.

• You will need the username and password for the NI Service Center activation.



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