PreSonus Audio Electronics
Submit a request
Check your existing requests
Recent Nov 12 2015 Windows 10 v1511 Platform Update - Compatibility
PreSonus - Closed Thursday Nov 26 and Friday Nov 27th 2015 for Thanksgiving - US Holiday
Presonus Technical Support
Studio One v3
 Studio One 3 : New User Account & Product Key Registration
[2a] Studio One 3 : Register Software Purchase and Download Installer
[2b] Studio One 3 : Register New Hardware and Download Installer
Studio One Remote requires version Studio One Professional 3.0.1 to work
Do any 3rd party plug-ins support the gain reduction meter in Studio One 3?
How do I find out if I need 32-Bit or 64-Bit Windows Installer for Studio One 3?
Studio One v3 Videos
Studio One 3 - What's New
Studio One 3 - Presence XT
Studio One 3 - Introducing Note FX
Studio One 3 : MaiTai
Studio One 3 : Global and Focus MIDI Mapping
Studio One 3 : Editing
Problem with VST 2 iLok plug-ins and Softube plug-in in S1 v3.1.35191 on Windows 10
Studio One v2
 New User Account & Product Key Registration
 Software Install
 Software Activation (Online Computer)
Studio One Version 2 Tutorials
Episode 1: Introduction
Episode 2: The Start Page : Part 1
Episode 3: The Start Page : Part 2
Studio One 2 Artist OEM - Information
Studio One FREE and DEMO: FAQ
Studio One v2 Videos
SETUP: User Account Creation and Registration
Studio One : Basic Navigation
USAGE: Setting Up Your Audio Device
Presonus 101 : Tips and Tricks
Samples and Sounds on External Hard Drives
Studio One: Export MIDI Tracks
Studio One Track Transform
Studio One v2 for Music Education
STUDIO ONE 2 Pro - using Soundcloud
Using the Soundcloud Client
Introducing the new Nimbit!
PreSonus—What is Nimbit?
How to install Nimbit Extensions in Studio One
Studio One Exchange Explained
Introducing PreSonus Exchange : Part 1
Introducing PreSonus Exchange : Part 2
STUDIO ONE: Using Melodyne
Studio One : Melodyne Training (Part 1)
Studio One : Melodyne Training (Part 2)
Studio One Books
Power Tools for Studio One 2, Volume 1 (Hal Leonard Books)
Power Tools for Studio One 2, Volume 2 (Hal Leonard Books)
Teach Yourself Studio One, Version 2.0 (Alfred Music)
Studio One V2 Training Courses
Studio One Courses
StudioLive Mixer Family
StudioLive RM32Ai and RM16Ai FAQ
What’s the difference between UC Surface and QMix-AI?
What's the Fat Channel?
Does the channel DSP A/B option apply to the entire Fat Channel?
StudioLive RM Mixer Series
PreSonus StudioLive RM16AI Rackmount Digital Mixer Review
Why are the controls reversed on UC-Surface on my Mac?
StudioLive RM series Firmware Recovery - Factory Reset
32.4.2AI StudioLive Board
StudioLive 32.4.2 AI - What are Mute Groups and How do I Use Them?
StudioLive 32.4.2 AI - Quick Scenes and how to use them
StudioLive 32.4.2/24.4.2 AI - What is Side Chaining and How is it Used?
StudioLive AI Family
StudioLive AI Mixer Firmware Recovery - Factory Reset
StudioLive AI (VSL-AI) - Scene & Preset Backup & Transfer
Why does my StudioLive AI mixer have a strange "digital" distortion sound? [RESOLVED]
StudioLive Mixer Series
Which mixer firmware version goes with which Universal Control?
How do I Uninstall & Reinstall my device drivers for the StudioLive in Microsoft Windows?
About Universal Control says version 1.6.5x for Universal Control 1.7.x on Mac
SL Remote and QMix
SL Remote/QMix AI: Grey Screen (No Control) Scenario
Why is swiping channels left or right on SL Remote so difficult in iOS 7?
OSX 10.9 Mavericks - SL Remote won't stay connected
LIVE SOUND REINFORCEMENT
StudioLive Level Setting Procedures and Proper Boot Sequence
Creating Monitor Mixes with a XX.4.2 StudioLive mixer
StudioLive metering - dbFS vs. dbu
Capture Recording Software
Capture - Where do I find it and how do I install it?
What does "Cannot create new sessions if the audio device is Stereo," mean?
Will Capture for iPad work with my StudioLive Ai console?
When I use The SMAART Room Analysis Wizard, where are the EQ changes stored?
Why can't I use the Smaart Wizards on my StudioLive 16.0.2
AVB - Audio Networking
Supported AVB network switches
AVB connection methods - Direct Connection and AVB Switch Network
Why can't I see my StudioLive AI mixer over Firewire on UC AI after a firmware update?
Dante - Audio Networking
Can Dante enabled devices exist with other AVB devices on my network?
Does the UC Surface SMAART software work over Dante cards?
Dante Networking Overview
StudioLive AI PA System
StudioLive AI PA FAQ's
StudioLive AI PA Speakers vs Loud Speakers
StudioLive AI PA Input Sensitivity and Gain Staging
Networking your StudioLive Ai PA speakers - Connection and Troubleshooting
What operating systems does Studio 192 support?
Will the Studio 192 work with USB 3.1?
WDM Setup Grayed Out for Studio 192
How do I completely remove Studio 192 software on Mac OS X?
Can I use a longer USB 3.0 cable?
Studio 192 - Mac OS X Compatibility Update
I have to unplug and replug my AudioBox USB to get it work on Windows 7 or Windows 8
I don't have my AudioBox CD, can I still use the AudioBox?
How do I uninstall and reinstall my AudioBox drivers in Windows 8 or Windows 10?
AudioBox VSL Series
How do I completely remove AudioBox VSL on my Mac?
AudioBox VSL Headphone Routing with Mac OS X Audio MIDI Setup
How to Create Cue Mix with AudioBox 1818 Headphones and Studio One on Mac OS X
AudioBox Family Videos
Presonus AudioBox iTwo Interface and Capture Duo App Demo
PreSonus AudioBox i Series QSG, Part 4 of 6: Windows Computers
PreSonus AudioBox i Series QSG, Part 5 of 6: iPad Connectivity
Can I use any audio interface with Capture Duo or Capture for iPad?
Where is My Included Manual and Software? (Studio One Artist&Driver Disks) [iOne and iTwo]
Can iPad be connected to iOne or iTwo while connected to computer?
Capture Duo and Capture for iPad
How do I save my Capture song after recording or making a change in it?
Which Audio Interfaces does Capture Duo or Capture Mobile Support?
Can I plug a microphone directly into my iPad?
AudioBox Series Common Solutions
AudioBox fails to connect when I connect to USB ports on front of my desktop PC
Presonus Firestudio Family (Non- StudioLive Board)
How do I create a headphone mix on my FireStudio Mobile?
OSX 10.9 Mavericks + Apple Fusion Drive causing audio drop outs, pops, clicks, distortion
How do I set my FireStudio as my computer's default output?
Digital Recording - Getting Started
Getting Started with Computer-Based R...
Windows 8 Compatibility Statement for PreSonus Products
Mac OS X 10.8 (Mountain Lion) Compatibility Statement
Does PreSonus Software support Mac-on-PC or "Hackintosh" computers?
Tuning and Optimizing Computers for D...
How do I disable exclusive mode for a Windows audio device?
How Do I Create a Mac System Profile for Tech Support?
How Do I Create A Windows System NFO and OHCI Report for Tech Support ?
DAW [Digital Audio Workstation]
Ceres BT - Pairing - Getting Started
iPhone and iPod Touch Pairing with Ceres BT Speakers
iPad Touch Pairing with Ceres BT Speakers
Mac OS X - Bluetooth Pairing Ceres BT Speakers
Ceres BT Speakers FAQ
Are the Ceres speakers voiced or behaved differently than the Eris studio monitors?
Where can I find the manual for the Ceres BT Speakers?
Can I use all the inputs on the Ceres speakers at the same time?
Ceres BT - Pairing - Troubleshooting
iPad Bluetooth Device Pairing Troubleshooting
My Bluetooth Device is asking for a passcode.
Android OS 4.4.3 + Pairing Troubleshooting
Ceres BT - Troubleshooting Sound
No Audio with Ceres BT Speakers
Why do I hear drop outs while listening to audio?
Why am I hearing hiss in my audio?
Temblor T8 - FAQ
Where should I place my subwoofer?
Temblor T8 setup diagram with Ceres BT Speakers
Home Theater Setup for Temblor T8
Temblor T8 - Troubleshooting
Why is the Temblor subwoofer distorting?
No Audio on Temblor T8
No Power to Temblor T8
PreAmps, Signal Processors, and Monitoring Hardware
Introducing The PreSonus Monitor Station V2: Musikmesse 2014
Central Station Overview - Mark Williams
PreSonus Central Station Studio Control Center
Preamps & Signal Processors
How to connect the Presonus ACP88 8-channel compressor/gate
Martin Atkins with the PreSonus ACP 88
PreSonus—ADL 700 Tube Channel Strip
Why can't I update firmware on a Faderport correctly?
FaderPort - 1.3.8 firmware - Motorized Fader Solution
Pro Tools HUI Support FaderPort
Why do my faders not work correctly after using Mardi Gras mode?
StudioLive CS18AI - Firmware Recovery
Will the FireBox work on new versions of Windows or Mac OS X and Windows?
Switching to the "Legacy" FireWire driver in Windows 7
FirePod to FP10 Firmware Update
Studio One v1
Studio One v1.6.5 - Usage/How To
Studio One - How do I install the included Loops and Instruments that come with Studio One?
Studio One - How do I register and activate Studio One?
Studio One - How do I enable my interface's audio driver in Studio One?
PAE Tech Support
Contacting PreSonus Audio Electronic ...
PAE Tech Support Hours of Operation and Contacting PAE Tech Support
How do I create a new Tech Support request by email?
I have left a Voice Mail with Tech Support but no one is returning my phone call
The Tech Support Customer Account Portal
PAE User Account Creation - For new customers that are not already registered with PreSonus
I am unable to locate my registered products in my user account
I have created a support ticket but not sure how to access the support ticket I created.
Compatibility issue with Windows 10 64-bit with the Windows 10 Version 1511 platform update that went out in November.
No playback after installing Notion
Problem With the Mac Bundled Sounds Installer
Common networking issues with the download and internet activation process
Playback issues in Notion and Progres...
General setup and troubleshooting of audio issues in Notion and Progression
Problem with pops, clicks, dropouts, or any audio distortion in Notion and Progression
Problem with EWQL SO (Play) and pops and clicks
Using MIDI in Notion
Problems connecting a MIDI interface into Notion or Progression
Sending MIDI out of Notion to another program
Strange gray or colored lines appear on your score and you can't get rid of them
Notion VST Library Presets
Notion Built-in Presets Setup Guide
Using the Vienna Symphonic Library with Notion
LA Scoring Strings Setup Guide
Notion Sales and Upgrades articles
Notion and Progression Upgrade: Redeeming The Upgrade Key After Online Store Purchase
Notion 4 tutorial videos
Notion for iPad video tutorials
Progression 2 video tutorials
Notion and Progression for desktop Ho...
Importing a video in Notion 5
How to set up cross-staff beaming and cross-staff glissandi in Notion 5
How to use the new PreSonus Native Effects™ plug-ins from Studio One® that come with Notion 5
Notion and Progression for iPad How-T...
How to add a measure or bar line in the Notion and Progression iPad apps
How to extract a part and create multi-measure rests in the Notion iPad app.
Information/Troubleshooting for VST a...
General VST information for Notion and Progression
Troubleshooting VST problems in Notion and Progression
Formatting and Printing issues in Not...
Formatting a score for printing in Notion or Progression
Font issues when using Notion or Progression on a Mac
Printing issues with Notion and Progression
Fixing and restoring corrupt files
Fixing a corrupt score
Recovering a lost score in Notion
Notion for iPad
Restoring Previously Purchased Expansion Sounds
Sounds Begin to Download Each Time You Open the App
List of Included Sounds That Come With the iPad App